Privacy policy

Last updated: March 24, 2026

This Privacy Policy describes how Petcetera™ ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.petceteranyc.com (the "Site").

INFORMATION WE COLLECT
 When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, referring websites/search terms, and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

  • Fulfill and process orders (including payment and shipping arrangements).

  • Communicate directly with you regarding your orders.

  • Screen for potential risk or fraud.

  • Provide information or advertising relating to our curated boutique products.

  • Optimize and improve our Site experience.

SHARING YOUR INFORMATION
 We share your personal information with third parties to help us use your information as described above (such as our e-commerce platform and shipping partners). We also use Google Analytics to help us understand how our customers use the Site. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact our NYC studio using the information below.

DATA RETENTION
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES
 We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For questions, concerns, or to exercise your data rights, please contact our New York office:

Petcetera™
New York City, NY 10025-3865
Phone: 917-600-2914
Email: hello@petceteranyc.com